Shipping policy

Please stick to the shipping timeline we offer at checkout as the final 'expected' delivery timeline. This is usually up to 2 weeks for most orders. We sometimes also offer a queue-jump option.

All orders generally take 2 days to be created and shipped. This can increase slightly during sales periods.

Note: If there is an issue with your order (e.g. new photo needed), this understandably will extend your production time.

We also send all customers an artwork proof and ask for your approval before printing. So the faster you approve, the quicker we can ship!

All orders are shipped with tracking and you will receive your tracking number by email as soon as it's available.

NOTE: Expect a delay during the holiday period (Nov/Dec) as our couriers experience a surge in parcels to be delivered.

Unfortunately, sometimes our courier will not ship multiple items together. Please be patient and contact us again if you haven't received your second canvas within 3 business days. 

Current delivery time estimates are shown below:
USA: 8-10 business days

Shipping prices are a flat fee:
USA: $9.99
Rest of world: $17.95

Please Note:

• We occasionally offer 'skip the queue artwork creation'. This shipping option speeds up your artwork creation, as we move your photo to the front of the queue for our artists. It does not speed up the courier's shipping time.

• If your order requires a new photo, please understand that this will of course lengthen the production time.